Procurement is a partnership, and DHS is your perfect match. We collaborate closely, offering strategic insights and support to drive your success. From initial sourcing to ongoing management, we’re invested in your growth, not just your orders.
Partnership means results. DHS’s e-procurement sourcing agents deliver a 99.3% quality pass rate and 96.8% on-time delivery, ensuring your business thrives. Our 89% client renewal rate shows we’re more than a service—we’re a trusted ally. With DHS, your procurement is a shared journey to success.
Great procurement needs great support, and DHS delivers it in spades. Our team is your partner, offering personalized guidance from supplier selection to final delivery. With responses in under 4 hours, we ensure you’re never left in the dark, no matter the question.
Support doesn’t end with the order. DHS’s e-procurement sourcing agents include after-sales assistance, resolving issues quickly to keep your business on track. Our 89% client renewal rate reflects the trust we build. Whether you’re sourcing for Amazon or retail, DHS is with you every step, making procurement a collaborative success.
Q: Who can benefit from using procurement services?
A: Procurement services benefit a wide range of businesses, from small e-commerce sellers to large retailers. They’re particularly valuable for Amazon FBA sellers, dropshippers, and wholesalers needing reliable suppliers, quality assurance, and efficient logistics to scale operations without managing complex supply chains.
Q: What happens if I receive defective products?
A: In rare cases (0.7% return rate vs. industry’s 5.2%), procurement services coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, minimizing disruptions to your business.
Q: How can I track shipments arranged by procurement services?
A: Most services provide real-time tracking via online platforms or email updates. They coordinate with carriers to offer visibility from factory pickup to final delivery, keeping you informed at every step.
Q: How can I protect my intellectual property when using procurement services?
A: Services use NDAs, vet suppliers for IP respect, and limit shared information. Registering trademarks or patents in China adds protection. Some services offer legal support to address any IP violations.
Dark Horse Sourcing is professional, responsive, and resourceful. Our smart plugs and switches were sourced and delivered flawlessly.
Working with DHS was a game-changer. They helped us source high-quality portable coffee machines efficiently and ensured smooth shipping to the US.
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